AI Review Management
93% of consumers read online reviews before choosing a local business, but only 10% of satisfied customers leave reviews without being asked. The Review Manager sends personalized review requests after every service interaction, routes unhappy customers to private resolution, and helps businesses build the online reputation that drives new customers.
How It Works
- 1
Customer completes a service or appointment
- 2
Review Manager sends a personalized text asking about their experience
- 3
Happy customers get a direct link to your Google Business Profile
- 4
Unhappy customers are routed privately to your team for resolution
- 5
Your review volume and ratings grow automatically
Benefits
2-3x more Google reviews within 90 days
Automatic filtering sends unhappy customers to private resolution
Consistent review velocity signals trust to Google
Higher star ratings drive more calls and bookings
Key Stats
review Increase
2-3x more reviews in 90 days
avg Rating
4.7 stars average for businesses using Review Manager
click Through Rate
32% of customers click the review link
Frequently Asked Questions
How does it know when to send a review request?+
Review requests are triggered after appointments, completed services, or at custom intervals you define. Timing is optimized for maximum response rates.
What if a customer is unhappy?+
The initial message asks about their experience. If they indicate dissatisfaction, they are routed to your team privately instead of to Google. This protects your rating.
Can it respond to existing reviews?+
Review monitoring alerts you to new reviews. Response templates help you reply quickly and professionally to both positive and negative reviews.
Does it work for Yelp and Facebook too?+
The primary focus is Google Business Profile reviews since they have the most impact on local SEO. Yelp and Facebook support is on the roadmap.
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