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AI SMS Automation

Text messages have a 98% open rate compared to 20% for email. AgentErgon SMS automation handles appointment reminders, follow-up messages, review requests, and customer communication through the channel people actually read. Businesses using SMS automation see 40% fewer no-shows and 3x faster response times from leads.

How It Works

  1. 1

    Configure your SMS workflows in the dashboard

  2. 2

    AgentErgon sends automated texts based on triggers you set

  3. 3

    Customers can reply naturally and the AI responds intelligently

  4. 4

    Two-way conversations are logged and accessible to your team

  5. 5

    Escalation rules ensure complex issues reach a human

Benefits

  • 98% open rate vs 20% for email

  • 40% reduction in appointment no-shows

  • Instant two-way communication with customers

  • Automated workflows save 10+ hours per week

Key Stats

open Rate

98% text message open rate

no Show Reduction

40% fewer no-shows with reminders

response Time

90% of texts read within 3 minutes

Frequently Asked Questions

Is it compliant with texting regulations?+

Yes. AgentErgon handles opt-in/opt-out management, TCPA compliance, and quiet hours automatically. All messages include opt-out instructions.

Can customers text back?+

Yes. AgentErgon handles two-way SMS conversations. The AI responds intelligently to replies, and complex requests are escalated to your team.

What types of automated texts can it send?+

Appointment reminders, follow-up sequences, review requests, booking confirmations, status updates, and custom campaign messages.

Does it support MMS (picture messages)?+

Yes. You can include images in automated messages for things like before/after photos, promotional flyers, or branded content.

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